Please present the original invoice and the product unused and unopened condition to exchange or return the product.
Exchange or return for the following product categories is not possible if you use any kind of voucher or e-voucher or personal care product.
No Cash refund and no credit card refund are allowed. Refund will be in the form of Nemo Diving Center credit voucher which you can redeem at any time.
If a defect is discovered after opening / using the product, your product is covered under repair/replacement warranty of the manufacturer.
Goods can be exchanged within 7 days with Original receipt and in original condition. Exchange or return is possible within 7 days of purchase subject to the terms herein.
In case the product is returned within 7 days from the purchase, in unpacked condition (with its original packing) and is unused, without any scratches, dents or damages, then a re- stocking fee of 15% will be deducted while making exchange/ refund to cover the costs that we incur in repackaging and restocking. The final decision to accept the open/unpacked product rests with Nemo Diving Center L.L.C
Any Goods you purchase can only be returned in accordance with these Terms and Conditions and Our Returns Policy.
Our Returns Policy forms a part of these Terms and Conditions. Please read our Returns Policy to learn more about your right to cancel Your Order. You should therefore take reasonable care of the purchased Goods while they are in Your possession.
You will not have any right to cancel an Order for the supply of any of the following Goods:
- The supply of Goods made to Your specifications or clearly personalized
- The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
- The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
- The supply of digital content which is not supplied on a tangible medium if the performance has begun with Your prior express consent and You have acknowledged Your loss of cancellation right.
Availability, Errors and Inaccuracies
We are constantly updating Our offerings of Goods on the Service. The Goods available on Our Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Goods on the Service and in Our advertising on other websites.
We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
Prices Policy
The Company reserves the right to revise its prices at any time prior to accepting an Order.
The prices quoted may be revised by the Company subsequent to accepting an Order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, higher foreign exchange costs and any other matter beyond the control of the Company. In that event, You will have the right to cancel Your Order.
Payments
All Goods purchased are subject to a one-time payment. Payment can be made through various payment methods we have available, such as Visa, MasterCard, Affinity Card, American Express cards or online payment methods (PayPal, for example).
Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of Your Order.
Any voucher or invoice is valid for a period of 12 months from the date of issuance. It cannot be redeemed after expiry date.
