Privacy policy

Overview

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.nemodivingshop.com (the “Site”). We respect your privacy and are committed to protecting it.

What Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely through Shopify and third-party gateways)

We refer to this as “Order Information.”

We also collect “Device Information” to help us improve your experience and prevent fraud.

How We Use Your Information

We use your personal information to:

  • Fulfill orders, process payments, and provide shipping

  • Communicate with you regarding your order or inquiries

  • Provide you with updates, promotions, or new product announcements (if you opt-in)

  • Improve our Site and customer experience

  • Prevent fraudulent activities and ensure account security

Sharing Your Personal Information

We share your information with trusted third parties:

  • Shopify: Our e-commerce platform provider

  • Payment processors: Such as PayPal or Stripe, to securely handle payments

  • Shipping partners: To deliver your purchases

  • Analytics and advertising tools: Like Google Analytics or Facebook Pixel, to optimize performance

We do not sell your data to third parties.

Cookies

Cookies help us improve the Site and your experience. You can choose to disable cookies through your browser settings, though some features may be affected.

Your Rights

If you are a resident of the EU or California, you have the right to:

  • Access the personal information we hold about you

  • Request correction or deletion

  • Object to processing for marketing

  • Withdraw consent at any time

To make a request, contact us at: shop@nemodivingshop.com